Bankworks Disputes
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Disputes
Most sales transactions are being processed, posted and paid for without any problems. With the growth of online payment we are experiencing a corresponding rise in disputed transactions.
Our Bankworks Disputes product is designed to help our clients manage exceptions in the payment transaction cycle efficiently, accurately and on time.
Bankworks Disputes allows users to process exceptions at all phases of the dispute lifecycle, from the presentment right through to the conclusion of each case. All cases are fully recorded and easily accessible.
It includes an automated process that enables our customers to analyse incoming transactions. Rules can be predefined to determine if any of these qualifies for exception. Rules can also be set up to automatically accept incoming exceptions.
In addition to rules dictated by card organisations, you can also set up rules to govern a range of business scenarios. This helps you identify potential dispute cases while also helping you identify dispute patterns and potential problem areas so that you can address issues early.
- Modules
- Features
- Capabilities
Bankworks Disputes Modules include:
- Dispute Management System
- Dispute Automation Process
- Queue Management
- Time Alerts and Deadlines
- Batch Document Printing
Bankworks Extras Modules include:
- Reminder
- Collection
- Merchant web portal
- E-wallet
- Loyalty
- Bonuses
- Islamic Banking
Bankworks Disputes Features include:
- Team assignment
- Group assignment
- Time limit set-up
- Transaction limit set-up
- Client notification
- Time alert set-up
- Document handling set-up
- List design set-up
Bankworks Disputes Capabilities include:
- Automated Dispute processing
- Automated monitoring
- System alert
- Queue Management
- Manual Monitoring
- Document Handling
- Statistical reporting
- Exception rules generator
- Code set-up for all card schemes
- Multiple transactions handling
- Multi-currency
- Interbank Dispute
- Product Accounting
Contact us for further information about our Bankworks Switch >
Press Releases
| January 20, 2012Four Cards and Payments Elites join RS2's Advisory Committee RS2 forms a new Advisory Committee that will guide the company to keep on enhancing its BankWORKS card management system and international expansion.
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| January 12, 2012RS2's Board Appoints New Chairman and C.E.O. The Board of RS2 agreed to appoint Mr Mario Schembri as Chairman and Mr Radi El Haj as Chief Executive Officer. During their careers both executives have worked closely on various RS2 projects.
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| November 24, 2011RS2 exhibits at a Payment Innovation Summit in Shanghai RS2 participated as an exhibitor at Payment Innovation (China) Summit 2011 in Shanghai. The Director of Sales and Implementation, Mr Radi El Haj was present to meet attendees and discuss with them about BankWORKS and how it can be beneficial when implemented in their business.
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DownloadNews
| September 2, 2011New licences lead to surge in profits at RS2 Software plc RS2 Software p.l.c. published its Interim Financial Statements for the first half of the year 2011. The financial statements show a revenue of €4.7 million, a 67 per cent increase over the first six months of 2010.
Source: Times of Malta |
Testimonial
| OmniPay deploys Bankworks
Hubert O'Donoghue CEO, OmniPay
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OmniPay has benefited hugely from deploying Bankworks as its Back Office Merchant Accounting System. Bankworks' flexible architecture and parameter driven rules based approach has supported the rapid growth of our business, which now processes in excess of 1 billion transactions annually.We look forward to continued sustained growth with the support of our vendor partner RS2.